Posts Tagged “online education”

What Will it Take for Higher Education to Adjust to Market Conditions?

In our new book, How to Build a College: A Practical Guide for Trustees, Faculty, Administrators and Policymakers, Dr. Joey King and I argue that the sky is not falling around higher education. By and large, colleges and universities are nimble and resourceful institutions, most of which will prosper in the 21st century.

However, college and university operating models that rely overwhelmingly on tuition and debt for their revenue are broken and unsustainable. Change – whether determined internally or forced by outside conditions – is coming.

Many institutions are making changes to adapt to their new realities. The question is: Is this change systemic and sustainable enough to strengthen America’s colleges and universities over the long term?

Trimming costs around the edges doesn’t change campus climate

It’s increasingly clear that college stakeholders are creating new efficiencies and shifting some financial responsibilities across their operating budgets. This a good first step, one that has been going on for at least 20 years at the better-managed institutions.

Further, many colleges and universities band together through cost sharing to develop new efficiencies in programs and operations. But these admirable efforts are first steps. They do little to change campus climate.

Higher ed investments limited by flat or declining tuition revenue

Most colleges and universities report stable or decreasing net tuition revenue. At tuition-dependent colleges, particularly at smaller privates and second- and third-tier publics, the impact is effectively to shut off the most reliable source of support.

At public institutions, the inconsistency and uncertainty of state and local contributions further exacerbate their problem. The effect is to limit investment, except through the issuance of new debt and fundraising, upon which many of these colleges and universities depend to make upgrades that keep their programs and facilities attractive.

Cost and risk of new academic programs can be high

Another solution is to sponsor new academic programs. These programs are often a good idea since many respond directly to local and regional workforce needs. But they incur substantial start-up costs, require a multi-year commitment, and sometimes draw upon already scarce resources.

Fundraising for new programs can help a little. But most colleges and universities will increase the draw from their endowment – if they have one – or turn to temporarily restricted funds to execute and assess their new programs. This can be a solution, but it depends on the quality of the market analysis, the strength of external partnerships, and the commitment from the faculty and staff.

Colleges often sponsor these new programming efforts by expanding the areas of their outreach. Specifically, they build new or expanded continuing education, graduate, and professional programs.

The danger is, of course, that these programs become cash cows of poor quality with a limited shelf life. Unless implemented thoughtfully, they may detract from the mission of the institution and diminish its reputation and standing.

Often staffed by adjunct faculty, many new programs lack the depth of services that supports student retention, especially for traditional students at residential liberal arts colleges. They can be a temporary fix, but they seldom reach their full potential.

Online programs are promising but not cure-all

The newest wrinkle is the push by many colleges to offer online programming. Innovative colleges can make a credible case for online programs. The inflow of cash is desperately needed to build out new academic programs and bolster existing ones that may not support themselves financially. But there are basic concerns that must be diligently addressed:

  • Does the college have the in-house expertise to support online programs?
  • If not, is their choice of an online partner a good one?
  • Can the college compete effectively in a world where large research universities with broad brand recognition play on the same field?
  • Is there an opportunity for a cooperative venture between different types of institutions?

Improving bottom line requires re-imagination of operating model

In the end, colleges and universities often face limited choices for improving their bottom lines. It is most likely that some combination of heightened internal efficiencies, cooperative ventures, and a re-imagination of how a college’s operating budget is put together that provide the best recipe for a path to sustainability. This will require two changes at most institutions.

The first mandates a review of how colleges operate.

  • Is it possible, for example, to imagine real estate as an asset?
  • Can colleges and universities think more realistically about what a fully-owned facilities footprint might look like?
  • How much of it can be its own land with facilities operated by third parties that are better equipped to operate in the security, food service, or hospitality business?

Perhaps the more greater challenge is that higher education institutions must look outside their own industry for possible solutions to their current dilemmas.

  • What lessons can be learned from other industries facing similarly rough transitions from 19th century program and facilities models?
  • Are there new analytical, financial, financial aid, insurance, and student life programs and products that can be developed to suit 21st century needs?
  • Can working relationships emerge with new partners, especially on the corporate side, that add value to support well-defined college missions?
  • In doing so, does the case for higher education change in ways that resonate better with American consumers while still retaining the underpinning of the liberal arts?

Change is coming. Higher education must shape its future or be washed over by the cultural, social, and technological changes swirling around it. Our bet is that American higher education will find its way.

Reshaping the Higher Education Landscape: Purdue Calls the Question

In a surprise move last week, Purdue University announced its intention to acquire for-profit Kaplan University. If approved, Purdue will become a major player in online education. Its president, former Indiana Governor Mitch Daniels, described the takeover as a “third dimension” to Purdue, adding Kaplan to its research flagship and regional campuses.

Mr. Daniels argued that before the acquisition Purdue had little presence in online education and had “basically been a spectator to this growth.” Kaplan University has 32,000 registered students, but enrollment has been falling for several years. Kaplan’s students are heavily skewed toward military veterans, lower-income students, and members of minority groups, including first generation college students. Their average age is 34, a sharp contrast with the 20-year old average age at Purdue.

Purdue University President Mitch Daniels announces deal with Kaplan

Purdue University photo/John Underwood

 

The deal has a number of parts. For Kaplan the deal offers a profitable way out of a battered reputation and declining enrollments.

Deal Could Be Game Changer for Purdue

For Purdue, the deal may be a game changer if the right puzzle pieces fall into place. Purdue’s total enrollment will grow from 30,000 to 70,000, with 30,000 registered online. The new online initiative will receive no state funds and rely solely on tuition and donations for support.

Under the terms of the deal, which would create a new public university, Kaplan students, academic programs, 15 campuses and learning centers, and academic staff of about 3,000 will become part of Purdue. Kaplan, Inc., the parent company (a part of Graham Holdings that for decades owned the Washington Post), will continue to provide the technology, marketing, admissions, and financial aid, as well as other back-office operations. In return, Purdue will pay Kaplan 12.5 percent of the online program’s revenue, but only after Purdue and Kaplan have both recovered their direct costs.

The deal could stretch 30 years. Purdue will also be guaranteed a minimum of $10 million annually by Kaplan before Kaplan is reimbursed for its direct costs or receives 12.5% of any additional revenue. Kaplan will no longer be subject to the “gainful employment regulation,” that scrutinizes career-focused programs that load debt on to students relative to the income that they will earn.

Proposed Deal Has Critics and Supporters Alike

Many independent analysts suggest that the deal makes sense, although the move also has its critics. For Purdue, the structured deal permits the University to move quickly and efficiently into online education without developing the technology, staffing, marketing, and enrollment start-up costs that it would otherwise incur. It will now compete at a scale and in the same market as other large non-profit online education programs like Penn State. The deal will also improve the national and global reach of a major research university that is best known for its highly regarded science and engineering programs.

Purdue will need to undergo a series of regulatory, accreditation, and internal administrative hoops before the new arrangement takes hold. Mr. Daniels estimates that this process might take several months.

The move by Purdue will be watched carefully across higher education. It represents a startling realignment of the for-profit and non-profit community, in which one of the lead players has an established reputation, but is weighted down by the baggage attached to the highly public criticism of large for-profit educational providers. On the other side, Purdue’s president is perceived as a maverick change agent whose approach may not be received well by Purdue’s faculty who were not part of the acquisition discussions.

Is Purdue-Kaplan Deal the Higher Ed Partnership of the Future?

Beyond the internal dynamics, there are a series of important policy questions to address. If we accept the premise that higher education will evolve at a faster pace because of the accumulated pressures – especially on revenue – that its institutions face, is it likely that the Purdue/Kaplan arrangement is an outlier or instead a prediction of the kind of tectonic changes higher education is likely to face?

In this respect, Purdue provides an interesting case study. What is most intriguing about Mr. Daniel’s approach is that he understands that sustainable growth in the University’s future could not be built off tuition, state appropriations, and debt. Purdue is a research university but also a state institution committed to educating Indiana’s citizens. It must think strategically in a league in which other large research universities play.

A Follow-the-Money Moment for Purdue

As such, this is a follow-the-money moment in which the Purdue brand goes global and the financial underpinnings of what Kaplan will provide pay for the move to online education. Done correctly, the new arrangement will likely improve Purdue’s competitive standing among its peers. If the test fails, then Purdue will become the poster child for why non-profits and for-profits can’t mix.

Despite the uncertainty, Purdue earns an “A” for the effort it has made to move strategically by searching for new resources under new terms and through new arrangements to meet its strategic goals. It left the old understandings and financial foundation for the flagship and branch campuses untouched. Now, we’ll watch to see if big chess moves can match ambition to reality.